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How doyanbola Protects Your Personal Data

Your account data, transaction history, and personal details are handled with clear rules at doyanbola — we collect only what we need, store it securely, and never sell…

Data aman & terenkripsiTidak dijual ke pihak ketigaDANA, OVO, GoPay, QRIS dilindungiHak akses data AndaKontak privasi tersedia
doyanbola How doyanbola Protects Your Personal Data
HUBUNGI TIM PRIVASI

Reach Us About Any Privacy Request

If you need to access, correct, or delete your personal data held by doyanbola, our dedicated privacy support team is available seven days a week from 08.00 to 23.00 WIB.

Live Chat Start a live chat session from your account dashboard between 08.00 and 23.00 WIB. Our agents can verify your identity and log a data request in real time during the session.
Email Privasi Send your request to our privacy email address listed in your account settings. Include your registered phone number so we can match your identity and process the request within 3 business days.
Formulir Akun Log in to your account, navigate to Settings, then select Privacy Request. Fill in the form specifying whether you want to access, correct or delete specific data, and submit for review.
CARA KAMI MENJAGA DATA

Six Ways We Handle Your Data Properly

From the moment you open your account to the last withdrawal you process via GoPay or QRIS, your data moves through encrypted channels at every step.

Enkripsi SSL 256-bit

All data exchanged between your browser and our servers — including account credentials and DANA or OVO transaction details — travels over SSL 256-bit encryption, blocking interception at the network layer.

Kebijakan Cookie Transparan

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can manage or withdraw cookie consent at any time through the cookie settings panel in your account.

Akses Data Terbatas

Only authorised doyanbola staff with a verified operational need can access your personal records. Every internal access event is logged with a timestamp, reducing the risk of unauthorised internal viewing.

Retensi Data 24 Bulan

Personal data for inactive accounts is purged after 24 months unless local law requires us to keep it longer. Active account data is retained only for as long as your account remains open and operational.

Hak Koreksi & Penghapusan

You have the right to request a correction if your stored details are inaccurate, or to request deletion of non-essential data. Submit the request through account Settings or email; we process it within 3 business days.

Tidak Ada Penjualan Data

We do not sell, rent or trade your personal information to marketing companies or data brokers. Third-party payment processors such as QRIS and GoPay receive only the minimum data required to complete your transaction.

Your Privacy Questions, Answered Directly

Below are the questions we hear most often about how doyanbola handles personal data. Each answer is specific to our platform's actual practices — not generic legal language — so you know precisely what applies to your account.

We collect your name, email address, phone number, date of birth, and the payment method you register — DANA, OVO, GoPay or QRIS. We also log your device type and IP address to protect your account from unauthorised access.

We share data only with payment processors needed to complete your transactions — for example, QRIS or OVO — and with compliance authorities where local law requires disclosure. We do not share your data with advertisers or data brokers under any circumstance.

Log in to your account, go to Settings, and select Privacy Request. Alternatively, email our privacy team with your registered phone number. We will send a summary of stored data within 3 business days of verifying your identity.

Yes. Submit a deletion request through the account Settings form or via email. We will remove non-essential personal data within 5 business days. Certain transaction records may be retained longer where local law requires it.

Inactive account data is held for up to 24 months, after which it is purged from our systems. If your account remains active, we retain your data for the duration of the account relationship plus any legally mandated period.

We use session cookies for login continuity and analytics cookies to measure site performance. You can adjust or withdraw cookie consent at any time through the cookie settings panel visible at the bottom of every page on doyanbola.best.

Reach our privacy team via live chat between 08.00 and 23.00 WIB, or submit a formal complaint through the Privacy Request form in your account Settings. We acknowledge all complaints within 24 hours and resolve them within 5 business days.